Welcome to our FAQ page! Whether you’re a client or a candidate, find answers to your questions below.
Got questions? We’ve got answers! Check out our FAQ section below for helpful information on everything from the application process to career development. Can’t find what you’re looking for? Feel free to get in touch with our team for assistance.
The duration of the recruitment process depends on the position and the number of applicants. In general, the initial screening and interviews take around 2-3 weeks. If you are selected for further stages, the entire process may take 4-6 weeks. We understand the importance of timely communication and will aim to keep you informed of your application’s progress throughout the recruitment process.
The company that you work for may offer work visas for qualified candidates based on immigration and employment regulations. Please ask us during registration if there any roles that have work visas available. Work visas are typically facilitated through legal and immigration processes to ensure compliance with local laws and regulations.
To claim maternity/paternity pay, you should contact ourselves and we will be able to guide you through the relevant policies and procedures This may include notifying your supervisor or HR department, submitting relevant documentation, and following the required steps to initiate the claim process.
You will need to bring in proof of identity. This can be either your passport or your birth certificate. You will then need to bring in your proof of National Insurance. This can be found on payslips and P45s. You may also be required to bring proof of your right to work in the UK.
If you are unable to work due to illness or any other health-related circumstances, please notify us first by calling us then you will need to let your relevant employer or supervisor know as soon as possible. Our team will guide you through the necessary steps and ensure that your absence is properly communicated to the relevant parties.
If you are working as a temporary employee, your entitlement to take a holiday may depend on the terms of your employment agreement and the specific arrangements with your assigned employer. To avoid any inconvenience, we advise you to discuss any planned absences, including holidays, with both our agency and your employer beforehand to ensure proper coordination.
If you have a friend who is seeking employment, they are welcome to contact our agency directly to inquire about job openings and the registration process. Alternatively, you can refer your friend to our agency, and we will guide them through the steps to begin their job search.
Your timesheet will be signed by an authorised representative at your assigned workplace, such as a supervisor or manager. The completed timesheet is then sent to us and checked with the consultants before being sent to our internal accounts department. Our agency can provide guidance on the timesheet submission process and any related requirements.
If you wish to modify your current bank details for any reason you will have to get in touch with our accounts department and provide them with the new bank details. Once the details are verified, they will update the system
We take pride in offering a diverse range of permanent job roles. Our dedicated permanent recruitment team works tirelessly to ensure that we attract the best talent and provide them with excellent career opportunities. Whether you’re looking for a role in finance, marketing, or technology, we have something for everyone.
Of course, we’d be happy to help you create your CV! We have a range of CV templates and advice for you. We can help to check your CV as well. To get your free digital job seekers resources pack click here
Of course, we’d be happy to help you with your interview! We have a range interview tips and tricks. We will be there every step of the way. We want you to succeed. To get your free digital job seekers resources pack click here
Our recruitment process comprises several stages: job posting, application review, initial screening (via phone or online), interviews (multiple rounds), assessments, reference checks, offer extension, and onboarding. We advertise roles through various channels. Additional assessments may be used for certain positions. We carefully verify references before extending an offer. Once accepted, new hires undergo onboarding to facilitate a smooth transition into the organisation. It might not be the same for each role and there may be some elements from the process that are different.
We encourage you to apply for multiple roles that match your skills and interests. This increases your chances of getting hired and finding the right fit for your career aspirations. Click here to find out about what roles we have available.
We have an emergency contact number for each branch that we provide you with when you start working with us. This number can be used 24 hours a day and should only be used in an emergency.
The company’s smoking policy complies with local regulations and guidelines. Smoking areas, smoking breaks, and tobacco use policies are outlined in accordance with relevant laws and workplace safety measures. The company may have designated smoking areas or policies that restrict smoking within the premises.
Yes, in most job applications, you will need to provide references. These are typically people who can vouch for your character, work ethic, and skills. It’s a good idea to choose references who have worked with you in a professional setting, such as a previous employer or co-worker. Make sure to ask their permission before providing their contact information.
Yes you can. If you are coming from Lincoln Central Bus Station it is bus number 9, Platform K and the stop is called Clarke Road. If you are coming from Scunthorpe Central Bus Station it is bus number 6 from Platform B and the stop is called Shops.
We operate in a wide range of industries. We have a few key industries which are industrial, commercial, technical, agriculture, FMCG and driving. For more information about the industries we operate in and the roles that we have available for each industry click here
Candidates are allowed to apply for multiple positions that match their skills and career objectives. Each application is evaluated separately, and candidates are assessed based on their qualifications and suitability for each position. We urge candidates to express their diverse interests and explore different positions within the company.
We highly value candidates with strong communication skills, adaptability, problem-solving abilities, teamwork, leadership, and relevant industry experience. Additionally, skills related to technology, project management, creativity, and innovation are highly sought after. Emphasizing these skills and experiences in your application will increase your chances of success.
Depending on the role, you may be required to complete job-related assessments or induction. These assessments may include technical evaluations, cognitive aptitude tests, situational judgment tests, or role-specific simulations. We aim to ensure that assessments are relevant and fair in evaluating candidates.
Working a ‘week in hand’: This means a worker receives their week’s wage the week after it was earned. For example, if a worker begins a week’s work on 1st January and is paid weekly, they would get paid for that week on or before the 14th of January, not the 7th of January.
We strive to match candidates with suitable employment opportunities as quickly as possible, based on their skills, availability, and the availability of positions. While we cannot guarantee immediate placement, we work diligently to connect job seekers with relevant job openings as soon as they become available.
Depending on the nature of the role you may be expected to wear safety boots and other PPE (Personal Protective Equipment) such as a high visibility vest. Either ourselves or the employer will provide the necessary PPE. We ensure your protection and compliance with workplace safety regulations.
If you wish to leave your current job placement for any reason, please contact our agency to discuss the situation. We value open communication and will provide guidance on the appropriate steps to take, including any notice requirements and potential alternative opportunities.
Your payment schedule will depend on the specific terms of your employment contract and the payroll processing cycle of the agency and your assigned employer. We will provide you with clear information regarding your payment schedule and ensure that you receive timely and accurate compensation for your work.
If you have a complaint or encounter any issues related to your job assignment or interactions with our agency, we encourage you to contact our designated point of contact us 01522 522922 for grievance resolution. Your feedback is important to us, and we are committed to addressing any concerns in a timely and effective manner to ensure a positive experience for all parties involved.
We have an offices in Lincoln and Scunthorpe. We also have a contact number for Gainsborough, Immingham and Grimsby. For all of our contact details click here.
As a temporary worker, your eligibility for a pension depends on various factors, including the specific terms of your employment contract, local labour laws, and company policies. In some cases, temporary workers may be eligible for pension benefits if they meet certain criteria, such as working a minimum number of hours or being employed for a specified duration.
The amount of time it takes to get a job can vary depending on many factors, such as the industry, location, and your qualifications and experience. It’s possible to get a job quickly if the demand for your skills is high and you have a strong resume and cover letter. However, it may take longer if you’re competing with many applicants for a limited number of positions or if you’re changing careers or industries.
For most roles, there is normally a probation period. This period is usually around 12 weeks long and serves as a trial period during which the employer can evaluate the employee’s performance and determine whether they are a good fit for the role and the company. During the probation period, the employer may provide feedback, training, and support to help the employee improve their skills and adjust to the job.
To apply for a position at our company, please click here Then, follow the instructions to submit your application. We appreciate your interest in joining our team and look forward to reviewing your application.
Our offices are open 8:30am-5:30pm Monday-Friday excluding bank holidays. We have an emergency contact number for each branch that we provide you with when you start working with us. This number can be used 24 hours a day 7 days a week and should only be used in an emergency.
As an employer, we adhere to legal and financial regulations related to payment methods. We use electronic payment methods, such as direct deposit or bank transfer, to ensure transparency and compliance with payment regulations. Cash payments may not be the standard method of payment due to legal and financial requirements.
Some roles require a DBS check before you start working. This means that you are checked for any criminal convictions. They are mostly used in industries where you are dealing with vulnerable groups of people such as children and the elderly. If you need a DBS check you will be informed.
We understand that accessibility and convenience are important factors for our candidates when it comes to attending interviews. That’s why we have made sure to provide onsite parking facilities at both of our offices, which are available for our candidates to use.
Getting a job while relying on public transport is possible. We have a variety of roles that are accessible using public transport. Some of our roles even have their own transport options available such as buses provided. We will let you know any options available when you enquire about a role.
We will normally post an email address and phone number on the post as to who you need to contact about that specific role. Click here for all of our contact details.
Questions about our services? Find answers here! Browse through our FAQ section below for useful information on our offerings, billing, and more. Need further assistance? Don’t hesitate to contact us – we’re here to help!
We understand that each company is unique therefore our prices and payment options reflect this. Our prices and payment options are bespoke to each client and their requirements. To get an accurate quote please contact us and we will be in touch within 24 hours.
What sets us apart is our personalised approach to recruitment. We take the time to truly understand your company culture, values, and unique staffing needs. We prioritise transparency, communication, and integrity throughout the recruitment process, ensuring a seamless experience for both clients and candidates. With a focus on long-term partnerships and mutual success, we go above and beyond to exceed your expectations and deliver results that drive your business forward.
The timeline for finding suitable staff depends on several factors, including the specific requirements of the positions you’re looking to fill, the availability of qualified candidates in the job market, and the complexity of the recruitment process. To better understand your requirements and timeline, Click Here to discuss your staffing needs in more detail. Once we have a clear understanding of your expectations and preferences, we can provide you with a more accurate estimate of how quickly we can source and onboard the right talent for your team.
At Red Recruitment 24:7, our mission is to provide a fair and inclusive recruitment process for all candidates. We firmly believe that everyone deserves equal opportunities, and we strive to treat everyone with respect and dignity. If a candidate needs any additional support, we are always ready to assist them to the best of our ability, provided that we are made aware of their needs prior to the interview.
Yes, we provide comprehensive induction programs should your business require it. Our onboarding process ensures that new hires are equipped with the necessary knowledge, skills, and resources to integrate seamlessly into your organisation. We tailor our induction programs to align with your company culture, values, and specific job requirements, facilitating a smooth transition for both the employee and your team.
Timesheets should be with us on Monday ideally prior to 12pm to allow us to process the week‘s payroll in a timely manor.
Yes, of course! We pride ourselves on paying all of our workers promptly and on time so if there have been any errors or omissions we would look to sub the worker their wages on a Friday if we receive this information after the weeks payroll has closed.
Our pricing reflects the value we provide in delivering top-tier talent tailored to your specific needs. We invest in extensive candidate screening, personalised service, and ongoing support to ensure the best possible fit for your company. While our rates may be higher, our clients benefit from reduced turnover, increased productivity, and long-term success. We prioritise quality over quantity, delivering exceptional results that justify the investment.
Our standard terms are that a worker can transfer after completing 12 full continuous weeks, however if you wish to engage the candidate earlier, we can quote on this basis should the need arise
Yes, ensuring the safety and well-being of our candidates is paramount. We provide a variety of Personal Protective Equipment (PPE) as necessary, depending on the requirements of the job and industry standards. Our goal is to equip candidates with the necessary gear to perform their roles safely and effectively. If you have specific PPE requirements or preferences, please Click Here and let us know, and we’ll ensure compliance with your standards.
Our payroll weeks are Monday to Sunday so the invoice will be dated on the Sunday of the hours worked and emailed across to you.
When a candidate registers with us, we always require two references from them as a standard practice. This helps us to gather additional information about the candidate’s past work experience and performance, as well as their personal and professional character.
Yes, all of our office locations offer free parking to our visitors and clients. We understand how important it is to have convenient and accessible parking options, which is why we make it a priority to provide this service at all of our facilities. For more information on how to find us click here.
When you first start working with us, we will discuss this, you will first complete a credit application form and we will discuss the best option and best rates for you.
All of our staff have been trained on the signs of Modern Day Slavery. We have several policies in place relating to preventing Modern Day Slavery. For more information about our Modern Day Slavery policies and practices Click Here.
Absolutely! We’re always eager to connect with talented individuals seeking new opportunities. If you know someone who is looking for a job, please encourage them to reach out to us or provide us with their contact information. We’ll be happy to assist them in their job search.
We understand that problems often occur outside of usual office hours. Therefore, when you become one of our clients we will provide you with a 24 hour emergency contact number which you can use any day and time you need to get in touch with ourselves urgently. Click here to contact us.
If you are a current client give us a call on our out-of-hours number that we have given you and our team will be able to help you urgently. If it is a new role Click Here and get in touch with us and we can assist you in any way possible.
Yes, we can definitely do site visits as per your requirements. We can work with you to determine the frequency of the site visits that you need and ensure that the visits are arranged in a timely and efficient manner. Our team is always ready to assist you in any way possible to ensure that your needs are met and your expectations are exceeded. So please do not hesitate to reach out to us if you have any questions or concerns regarding the site visits.
Yes, we offer temporary recruitment options tailored to your needs. Whether you require short-term coverage for specific projects or additional support during peak periods, we have a pool of skilled professionals ready to step in. Our temporary staffing solutions provide flexibility, scalability, and cost-effectiveness, allowing you to meet fluctuating demands without compromising on quality. Rest assured, we prioritise finding the right temporary candidates who align with your requirements and contribute to your team’s success. To speak to our temporary staffing team Click Here.
Our services are readily available throughout the Lincolnshire region and beyond, with our head office located in the outskirts of Lincoln, and another office situated in Scunthorpe. Additionally, we have contact numbers for Gainsborough, Immingham, and Grimsby. To get in touch with us, simply Click Here.
Our recruitment process begins with a thorough consultation to understand your company’s needs, culture, and specific job requirements. We then use a multi-faceted approach to find the right candidates. Once potential candidates are identified, we present you with a curated selection of qualified individuals for your consideration. Once a candidate is selected, we facilitate the onboarding phase to ensure a smooth transition. Our goal is to streamline the recruitment process, save you time and resources, and deliver exceptional talent that drives your business forward.
We cover a wide range of industries. Some of the main industries we operate in are Industrial, Commercial, Technical, Agriculture, FMCG, Driving and Bespoke. For more information about the industries that we cover Click Here.
We are members of SEDEX, GLAA, Association of Labour Providers (ALP) and the Recruitment & Employment Confederation (REC) for more information about the regulatory bodies that we operate with and what they all mean Click Here.
If we are supplying the staff to you on a contract for services, then you provide us with a timesheet weekly and we pay the worker each week on a Friday.
That’s great! If you could kindly provide us with more details about the service you require, we can give you a more accurate estimate of the cost. Click Here to get in touch with us.
Confidentiality is paramount in our recruitment process. Our team operates with discretion and professionalism, ensuring that all communication and documentation are handled securely. Additionally, we limit access to confidential information within our organisation and only share details on a need-to-know basis. Rest assured, we prioritise confidentiality at every stage of the recruitment process to protect the interests of our clients and candidates alike.
We’re sorry to hear about your previous experience. At our agency, client satisfaction is our top priority. We pride ourselves on our commitment to excellence and strive to exceed expectations with every interaction. Our dedicated team works tirelessly to ensure a smooth and successful recruitment process, from start to finish. We value your feedback and are here to address any concerns or issues you may have encountered in the past.
We have a special initiative called “Candidate of the Week.” This program is designed to recognise and reward candidates who have gone above and beyond in their performance. If a candidate is nominated for this, they will be presented with a certificate and a gift voucher from our organization as a token of our appreciation.
In the rare event that a candidate isn’t the right fit for your company, we’ll work swiftly to address the situation. Our commitment to client satisfaction means we’ll reassess your requirements and promptly provide alternative candidates. We value open communication and transparency, so if there are any concerns or issues, we’ll address them promptly and find a solution that meets your needs. Rest assured, we’re dedicated to ensuring your complete satisfaction with our recruitment services.
We ensure that every single candidate meets with us face-to-face before they work anywhere. During this meeting, we require them to provide us with proof of their identity and National Insurance. We will never place anyone who we haven’t met in person.
If you are currently working with us you will have a dedicated member of staff working with you and their contact details will be provided with yourself and a 24-hour contact number. If you are looking to start working with us please click here to get in touch.
Of course, we have onsite interview rooms at both of our branches for any of our clients if you wish to interview off–site. We can provide light refreshments and stationery such as notebooks and pens. The rooms can be also used for inductions Click Here for more information about our interview rooms.
We have a dedicated in–house marketing team who will promote your job roles across our social media accounts and we also post on various job boards. We have an ever–growing social media presence and email base of job seekers available.
Depending on the specific requirements of the job and client preferences, we can facilitate drug and alcohol testing as part of our screening process. Our goal is to uphold high standards of safety and compliance while providing you with qualified and reliable workers. If you have any specific concerns or requirements regarding testing, please let us know, and we’ll be happy to accommodate your needs.
Certainly! We appreciate your confidence in our services and welcome any referrals. If you know someone who is hiring and could benefit from our expertise, please feel free to recommend us. We’re committed to providing exceptional recruitment solutions and helping businesses find the right talent to drive their success. Thank you for considering us as a trusted partner in connecting employers with top-tier candidates.
Absolutely! We understand the importance of finding the right talent for your team. We’re happy to complement your existing recruitment efforts and provide additional support where needed. Our goal is to work collaboratively with you to meet your staffing needs and deliver exceptional results. Whether you need assistance with specific roles or want to explore alternative recruitment options, we’re here to help.
If you would like to leave feedback either positive or negative about either our team or recruitment process, we are all ears. Give us a call on 01522 522922 or send us an email to jobs@redrec247.co.uk
Yes, we understand this is a heavily audited industry and we are fully compliant and ready to support with any documentation you should need for our workers and working alongside us.
If you’re looking for permanent recruitment solutions for your business, we’ve got you covered! Our company offers a wide range of permanent recruitment packages that can be tailored specifically to your needs. We understand that finding the right permanent staff can be a time-consuming and challenging task, that’s why we have a dedicated permanent recruitment team who are experts in the field. To speak to our permanent recruitment manager contact 01522 522922 and ask for Cat.
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Established in 2006, we are a Lincolnshire-based recruitment company that finds employment for people.
