Could your inflexibility be costing your business?


A good friend and client only last week made a very costly mistake, she is allowing me to share the story because she believes we have all done this at some time in our careers or as business owners.

This was a senior QA Managers job, based in Sleaford, for a fixed term of 12 months. The criteria was different and the qualifications that were required were very particular to my client.

Now they have had this vacancy on with three recruitment businesses over the last month, with not much success. What we then did was sit down with the client, and go through the unsuccessful candidate pool with them. We had this “GUT” feeling that something was being missed, and as recruitment consultants it is our job to help our clients get the right people into their business.

You see there were CV’s in the pile that ticked all the boxes apart from one box, salary expectations.

The response we got was if all the other staff found out there would be trouble if someone was being paid more. This was interesting, before my client had gone out to the market place to search for this new fixed term contract, they had carried out and advertised this vacancy in house, and not one applicant had applied.

My question back to them was, how much it is costing you a month not to have the right person in your business, the figure was shocking. The average extra uplift in salary expectations was a third of what it was currently costing them outsourcing this current service post…. What followed was a massive light bulb moment… you see we all set job descriptions, KPI’s, salary expectations, but sometimes we have to look beyond all of these, and think what is right for the business, or in my world what’s the WIN, WIN which I use a lot from the great “Stephen R Covey” 7 habits of highly successful people.

The answer was right there, the right candidates, that ticked a long list of criteria, that wanted a third of what it was currently costing the business not to have that person I place. Guess what… there was a happy ending for my client.

It cheesy I know, but sometime as we all need to think outside the box as my client just said.

If you have a role that you are currently looking to fill, that seems near on impossible, call me today and at no obligation we will have a chat and see if we can create a light bulb moment just for you.

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