Our client is a busy family owned car dealership in the Lincoln area who pride themselves on professional and excellent standard of customer service. They are now seeking a full-time Master Technician to join their team.
The successful candidate will lead all technical diagnostic and repair pathways to SKODA Service Core Process and Warranty guidelines. To assist in workshop planning and preparation. To conduct in house training and best practice coaching.
Candidate Requirements
• Volkswagen Group (Any Brand) Master Technician Qualified as a minimum
• 5 Years experience in a similar role with at least 3 continuous years in a similar role.
• Experience of Volkswagen Group technology preferred.
• Qualified MOT Tester preferred, however not essential
• Flexible approach to working hours, holiday and sickness cover.
• To be able to demonstrate a can do attitude and examples of delivering excellent customer service.

Our client is seeking an experienced Customer Service Administrator to join their team in Lincoln.

The Role:
To liaise between the customer and company, sales reps and customers within the trades industry, responding to queries, orders and resolving customer complaints.

Dealing with customer enquiries, emails and reps
Handling any issues with transport, deliveries and production and liaising with customers to resolve problems
Raising and checking of customer orders and quotations
Performing all related admin duties making sure that accurate records are kept of orders and quotes
Working with promotions and sales to inform customers of delivery times, product ranges available and to maximise further sales opportunities
Keeping internal departments and managers informed of any issues that may arise
Keeping both accurate records and accurate order entry and ensuring all paperwork is organised and up to date
Excellent understanding of the product knowledge and processes within the business
To maximise sales opportunities and ensure further promotion of all service and products

The Person:

Candidates must be able to work effectively and efficiently at all times
Must have excellent computer skills and be able to input data accurately and quickly.
Must be confident with sales and working to targets
Strong customer service skills are essential with an excellent telephone manner and the ability to communicate well with trades people, reps, customers and staff
Highly pro-active and organised with the ability to work in both a front end and back end role
Excellent administrative and data entry skills and experience
Experience in a similar role within a manufacturing environment would be beneficial

Our Client specialise in supporting the clients of insurance brokers and intermediaries and assisting small business fleets to self-insured fleets and companies, listening to and understanding the specific needs of each and every client to ensure quality client experience and best possible resolution following motor incidents. They are now looking for a full time Motor Claims Administrator to join their team.

Job Role

Working as part of the Motor Claims team to assess our client’s losses following an insurance motor claim. You will be responsible for providing the relevant services to our clients in order to support them through the process bringing the claim to completion. The role includes working with our external business partners including Insurance Companies, brokers, vehicle repairers and vehicle suppliers to ensure the smooth and effective completion of our clients claim.

Main Duties

• Claims liability assessment and prospects of recovery following our client’s road traffic accident.

• Management of the clients claim including the repair of client’s vehicle in line with industry guidelines to ensure a smooth conclusion.

• Liaising with external companies such as our lawyers and broker partners to provide robust information and case management allowing them to assist in the settlement of our clients losses

• Administration and case diary management of a designated case load within our own, in-house system.

• Work with clients and external partners to ensure that comprehensive documentation and monitoring notes are obtained and recorded accurately for the settlement of Insurance Motor claims in line with industry guidelines

Essential Requirements

• Good level of education – at least to GCSE level or equivalent
• Customer Service experience
• Proficient in MS Office
• Communication skills
• Competent in IT
• Strong Negotiation
• Ability to overcome objections

Desirable Requirements

• English & Maths GCSE
• Experience of Insurance and / or Legal industries.
• Experience with the credit control or bad debt recovery industry.
• Understanding of the automotive industry

Hours of Work

37.5 hours per week between 8.00am and 6.00pm Monday to Friday. You will also be required to work One Saturday in Four 9.00pm until 1.00pm

Our client is a large print company based in Lincoln. They require a highly motivated Sales Manager to join their successful, growing team.

Main Duties

• Head up the sales team
• Be an active team leader.
• Responsible for monthly reports and KPI Achievements.
• Responsible for achievement of target sales and gross profit figures for house accounts.
• Develop and implement strategies to maximise the profitable growth and improved loyalty (buy more and buy more often) of existing key accounts.
• Work existing customers to ensure a full understanding of all their requirements – artwork, technical specifications, lead times, finishing and delivery requirements etc. – before briefing into internal stakeholders
• Maintain regular communication with customers by phone or if required in person to ascertain relevant information to process the order from start to finish.
• First level support to the Client Services team on key account enquiries.
• Provide support to all members of the customer services and sales teams where required.

Qualifications and Skills

• Experience of working in a print background desirable.
• Must have excellent client management skills
• Has experience of managing, training and recruiting a team
• Excellent work ethic

Benefits

Our Client will offer some great team and individual bonus along with sport prizes for the team

Our client, based in Scunthorpe, is going through an exciting period of growth and development and they are seeking a Quality Engineer to join them on this journey.

They would like to speak to candidates who have a background in quality and ideally within the automotive sector.

This opportunity may suit somebody who has been working at a technician level and is now wanting to make the step into an Engineer role.

Candidates should be able to positively demonstrate and define clear paths on what is expected and be able to monitor and report on their findings.

You will also be coached into drawing level and submission of relevant documents for customer approval.

This is a great opportunity to join a business which is expanding and so you will need to adapt and be flexible, whilst maintaining the need for change in a structured and methodical manner.

The role will report into an Automotive Engineer, who will coach and guide the candidate into operational plant Quality automotive processes.

The candidate will be expected to conduct audits, work closely with operations in dealing with non-conforming material, standardising processes, continuous improvement activities and working on the Quality Management System.

Training will be given and there will also be some level of travel in the UK, and within the supplier base across Europe, once fully trained.

Our client, based in Scunthorpe, is seeking a Trainee Primary Process Operative to support the day to day activity within their Primary Process Department.

The Role:

• You will be given training in the setting/programming of CNC Milling Machines
• Inspecting all parts and finished products received to ensure quality, appearance and standards are acceptable.
• Packaging of parts for delivery to internal and external customers.
• Maintain output and take the necessary action as appropriate to achieve the desired results in terms of quality and performance.
• Monitor cycle times and report anomalies to Supervisor and maintain good standards of housekeeping within the area.
• Complete the physical count when stock checks are held.

The Candidate:

Full training will be provided so no previous CNC experience is required. However, we are looking for candidates who can demonstrate:

• Excellent attention to detail and time keeping
• A organized approach with good written and verbal communication skills
• Able to observe all housekeeping / 5S procedures
• A reliable and good team player who has the desire to learn and develop

Working Hours:
Monday – Thursday 8am – 5pm and Friday 8am – 1pm
This will be a full time permanent opportunity working on a temp to permanent basis.
There will be a pay review after the probationary period

We have a vacancy for our client based in Gainsborough.
They are looking for a Laboratory Technician to be responsible for providing accurate and timely testing of incoming and outgoing material used in the manufacture of polymer based products.
Key Responsibilities include:
-Examine material for surface defects, sample materials using a variety of testing equipment such as the Alpine tester, MFI machine, density testing equipment, sieve shakers, moisture analyser.
-Isolate all non conforming products
Responsible for goods received, ensure allocated to correct silo.
-Perform colour comparison of masterbatch receipts and produced in house samples
-Set up production machines for the running of liquid colour.

Must have experience and be able to identify material problems and know how to do deal with them. Thinking of possible solutions and guide others in making decisions.
Good communication with skills and able to accurately describe issues to supervisory team.

Our Client specialise in Property Lettings within Lincoln, who are currently looking for Property Coordinator to join their already busy Lettings Department.

Reporting to: Lettings Manager

Key Accountability’s:
Responsible for all aspects of work within the Property Management department to include but not limited to:

To conduct a pre-move check in appointments at the property with a minimum of two working days prior to checking in to ensure they fully comply with current legislation, to enable handover

Deal efficiently with all maintenance calls/emails including instruction of works required, to follow up with any landlord issues

Maintenance approval of invoices and files for accounts

Ability to process invoice from contractors on Expert Agent

Conduct calls and care visits including any follow up calls to landlords complete reports for admin to type and send

Checking in new tenants on day of move in

Checking out of existing tenants with full reports back to Landlord and admin

Check-out dealing with deposits, disputes in a timely manner, arranging any quotes preparation for deposits within a timely manner

Deregistering deposits in accordance with guidelines

Liaising with Landlords and tenants with regards to tenancy renewals

Good communication skills liaising with Landlords on any issues, rent collection, maintenance, and any general property management

Process any notices on behalf of tenants and Landlords wishing to end tenancy

Generation of prospective mortgage leads

Legal obligation on any Health & Safety regulations

Starkey & Brown Company Values, Professionalism, Honesty, Team Work, Respect & Knowledge

Attend any ARLA or EMPO courses as required by the company

Experience:
Experience of working in a lettings/property management or related business
Substantial experience of working in a busy office environment
Experience of working with excel spreadsheets to intermediate level

Education:
Educated to 5 GCSE’s A – C Grade or equivalent
IT qualified – Microsoft office / accounts software
NVQ Level 3 Lettings

Knowledge:
Understand property management and lettings operation at a senior administration level
Knowledge of cash handling and accounts systems preferably in Lettings/Property environment

Other:
Current UK work permit required
Current CRB check will be required
Valid UK driving Licence and access to a car

Our Client specialise in supporting the clients of insurance brokers and intermediaries and assisting small business fleets to self-insured fleets and companies, listening to and understanding the specific needs of each and every client to ensure quality client experience and best possible resolution following motor incidents. They are now looking for a full time Motor Claims Administrator to join their team.
Job Role
Working as part of the Motor Claims team to assess our client’s losses following an insurance motor claim. You will be responsible for providing the relevant services to our clients in order to support them through the process bringing the claim to completion. The role includes working with our external business partners including Insurance Companies, brokers, vehicle repairers and vehicle suppliers to ensure the smooth and effective completion of our clients claim.
Main Duties
• Claims liability assessment and prospects of recovery following our client’s road traffic accident.

• Management of the clients claim including the repair of client’s vehicle in line with industry guidelines to ensure a smooth conclusion.

• Liaising with external companies such as our lawyers and broker partners to provide robust information and case management allowing them to assist in the settlement of our clients losses

• Administration and case diary management of a designated case load within our own, in-house system.

• Work with clients and external partners to ensure that comprehensive documentation and monitoring notes are obtained and recorded accurately for the settlement of Insurance Motor claims in line with industry guidelines
Essential Requirements
• Good level of education – at least to GCSE level or equivalent
• Customer Service experience
• Proficient in MS Office
• Communication skills
• Competent in IT
• Strong Negotiation
• Ability to overcome objections
Desirable Requirements
• English & Maths GCSE
• Experience of Insurance and / or Legal industries.
• Experience with the credit control or bad debt recovery industry.
• Understanding of the automotive industry

Hours of Work
37.5 hours per week between 8.00am and 6.00pm Monday to Friday. You will also be required to work One Saturday in Four 9.00pm until 1.00pm

Our client requires Tyre Fitter for work in the Lincoln area. You must have previous experience in a similar role to apply for the position. You will be required to take part in all aspects of the tire fitting process as well as doing some light mechanical work where needed. General housekeeping will also be essential.

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