Our client is seeking an experienced Customer Service Administrator to join their team in Lincoln.

The Role:
To liaise between the customer and company, sales reps and customers within the trades industry, responding to queries, orders and resolving customer complaints.

Dealing with customer enquiries, emails and reps
Handling any issues with transport, deliveries and production and liaising with customers to resolve problems
Raising and checking of customer orders and quotations
Performing all related admin duties making sure that accurate records are kept of orders and quotes
Working with promotions and sales to inform customers of delivery times, product ranges available and to maximise further sales opportunities
Keeping internal departments and managers informed of any issues that may arise
Keeping both accurate records and accurate order entry and ensuring all paperwork is organised and up to date
Excellent understanding of the product knowledge and processes within the business
To maximise sales opportunities and ensure further promotion of all service and products

The Person:

Candidates must be able to work effectively and efficiently at all times
Must have excellent computer skills and be able to input data accurately and quickly.
Must be confident with sales and working to targets
Strong customer service skills are essential with an excellent telephone manner and the ability to communicate well with trades people, reps, customers and staff
Highly pro-active and organised with the ability to work in both a front end and back end role
Excellent administrative and data entry skills and experience
Experience in a similar role within a manufacturing environment would be beneficial

Our Client specialise in supporting the clients of insurance brokers and intermediaries and assisting small business fleets to self-insured fleets and companies, listening to and understanding the specific needs of each and every client to ensure quality client experience and best possible resolution following motor incidents. They are now looking for a full time Motor Claims Administrator to join their team.

Job Role

Working as part of the Motor Claims team to assess our client’s losses following an insurance motor claim. You will be responsible for providing the relevant services to our clients in order to support them through the process bringing the claim to completion. The role includes working with our external business partners including Insurance Companies, brokers, vehicle repairers and vehicle suppliers to ensure the smooth and effective completion of our clients claim.

Main Duties

• Claims liability assessment and prospects of recovery following our client’s road traffic accident.

• Management of the clients claim including the repair of client’s vehicle in line with industry guidelines to ensure a smooth conclusion.

• Liaising with external companies such as our lawyers and broker partners to provide robust information and case management allowing them to assist in the settlement of our clients losses

• Administration and case diary management of a designated case load within our own, in-house system.

• Work with clients and external partners to ensure that comprehensive documentation and monitoring notes are obtained and recorded accurately for the settlement of Insurance Motor claims in line with industry guidelines

Essential Requirements

• Good level of education – at least to GCSE level or equivalent
• Customer Service experience
• Proficient in MS Office
• Communication skills
• Competent in IT
• Strong Negotiation
• Ability to overcome objections

Desirable Requirements

• English & Maths GCSE
• Experience of Insurance and / or Legal industries.
• Experience with the credit control or bad debt recovery industry.
• Understanding of the automotive industry

Hours of Work

37.5 hours per week between 8.00am and 6.00pm Monday to Friday. You will also be required to work One Saturday in Four 9.00pm until 1.00pm

Our Client specialise in supporting the clients of insurance brokers and intermediaries and assisting small business fleets to self-insured fleets and companies, listening to and understanding the specific needs of each and every client to ensure quality client experience and best possible resolution following motor incidents. They are now looking for a full time Motor Claims Administrator to join their team.
Job Role
Working as part of the Motor Claims team to assess our client’s losses following an insurance motor claim. You will be responsible for providing the relevant services to our clients in order to support them through the process bringing the claim to completion. The role includes working with our external business partners including Insurance Companies, brokers, vehicle repairers and vehicle suppliers to ensure the smooth and effective completion of our clients claim.
Main Duties
• Claims liability assessment and prospects of recovery following our client’s road traffic accident.

• Management of the clients claim including the repair of client’s vehicle in line with industry guidelines to ensure a smooth conclusion.

• Liaising with external companies such as our lawyers and broker partners to provide robust information and case management allowing them to assist in the settlement of our clients losses

• Administration and case diary management of a designated case load within our own, in-house system.

• Work with clients and external partners to ensure that comprehensive documentation and monitoring notes are obtained and recorded accurately for the settlement of Insurance Motor claims in line with industry guidelines
Essential Requirements
• Good level of education – at least to GCSE level or equivalent
• Customer Service experience
• Proficient in MS Office
• Communication skills
• Competent in IT
• Strong Negotiation
• Ability to overcome objections
Desirable Requirements
• English & Maths GCSE
• Experience of Insurance and / or Legal industries.
• Experience with the credit control or bad debt recovery industry.
• Understanding of the automotive industry

Hours of Work
37.5 hours per week between 8.00am and 6.00pm Monday to Friday. You will also be required to work One Saturday in Four 9.00pm until 1.00pm

Our client is a busy family owned car dealership in the Lincoln area who pride themselves on professional and excellent standard of customer service. They are now seeking a full time Receptionist to join their team.

The main duties of the role are to answer incoming calls, complete administration duties and support the service team.

The ideal candidate will have experience in customer service and administration and preferably be able to drive.

The hours are 0900 – 1800 Monday to Friday however flexibility will be required to cover Saturdays when required.

Our Client specialise in supporting the clients of insurance brokers and intermediaries and assisting small business fleets to self-insured fleets and companies, listening to and understanding the specific needs of each and every client to ensure quality client experience and best possible resolution following motor incidents. They are now looking for a full time Motor Claims Administrator to join their team.

Job Role

Working as part of the Motor Claims team to assess our client’s losses following an insurance motor claim. You will be responsible for providing the relevant services to our clients in order to support them through the process bringing the claim to completion. The role includes working with our external business partners including Insurance Companies, brokers, vehicle repairers and vehicle suppliers to ensure the smooth and effective completion of our clients claim.

Main Duties

• Claims liability assessment and prospects of recovery following our client’s road traffic accident.

• Management of the clients claim including the repair of client’s vehicle in line with industry guidelines to ensure a smooth conclusion.

• Liaising with external companies such as our lawyers and broker partners to provide robust information and case management allowing them to assist in the settlement of our clients losses

• Administration and case diary management of a designated case load within our own, in-house system.

• Work with clients and external partners to ensure that comprehensive documentation and monitoring notes are obtained and recorded accurately for the settlement of Insurance Motor claims in line with industry guidelines

Essential Requirements

• Good level of education – at least to GCSE level or equivalent
• Customer Service experience
• Proficient in MS Office
• Communication skills
• Competent in IT
• Strong Negotiation
• Ability to overcome objections
Desirable Requirements
• English & Maths GCSE
• Experience of Insurance and / or Legal industries.
• Experience with the credit control or bad debt recovery industry.
• Understanding of the automotive industry

Hours of Work

37.5 hours per week between 8.00am and 6.00pm Monday to Friday. You will also be required to work One Saturday in Four 9.00pm until 1.00pm

Our client requires a Production Operative for work in the printing industry

You will be required to work as part of a team covering jobs such as:

• Operate shift change as smooth and effectively as possible, ensuring there is good communication on all cross overs
• Supplying print machines with reels of film
• Cleaning print machines and surrounding area on a daily basis, with regular consideration for waste management
• Preparing reels, ink and film in between changeovers and job changes, ensuring enough is available for whole shift
• Topping up solvents and ink ensuring they stay at an acceptable level
• Input appropriate units into the press, checking all pipes, blade chambers and surrounding areas for likely causes of problems
• Input Sleeves and aniloxs into the press in the correct order of print
• Machine maintenance
• Carrying out additional duties as instructed by line Manager

Previous skills in these areas will be advantageous but not essential as on going training with a clear career path. Shifts will consist of 4 on 4 off where you will be working 2 x 12 hour day shifts and 2 x 12 night shifts.
Training is approx. 6 years but looking to reduce to 4 years, starting salary approx. £18 to £19,000 and after fully trained will be expected around £30K per annum.

If interested in this position please call Paul at Red Recruitment 24/7 on 01522 522922

Our client requires a CNC Operator with experience, in Machine work, lathe or milling.
They are looking for someone with previous experience in these areas and would like candidates who will be able to work on a variety of different projects that they have come in

Monday to Friday, 39 hours a week. Good rates of pay.

If interested in this role please call on 01522 522922.

Our client, based in Lincoln, is seeking an enthusiastic and outgoing candidate to join their telesales team on a permanent basis.

The ideal candidate does not need previous telesales experience but will be a good communicator and will thrive in a result driven business.

This is a full-time role working Monday to Friday between 0830 and 1630

Starting salary is £8.00 per hour with a competitive bonus structure.

Due to the location, own transport would be beneficial

Our client is a nationwide estate agency who are now looking for a Lettings Negotiator to join their Lincoln Branch.

Purpose:

To provide total customer service, to all our clients both Tenants & Landlords. develop good working relationship will all above. To undertake all actions required to successfully let a property from our portfolio of around 250 properties. From the initial welcome, to qualification of needs, property matching, views, applications, referencing and contracts & moving in.

Key Responsibilities:

  • To generate Market Appraisals via targeted canvassing.
  • Handling a high volume of enquiries for properties and tenancies.
  • General administration relating to rental properties.
  • Keep information updated on NBS (Bespoke Software).
  • Screening potential tenants ensuring they are reliable tenants.
  • Processing rental applications for properties.
  • Chasing references for prospective tenants and carrying out credit checks.
  • Showing potential properties to tenants based on their requirements.
  • Negotiate the let of properties.
  • Communicate effectively with the Property Management department to ensure issues are dealt with swiftly.
  • Ensure advertising and file procedure is followed on new instructions & Relets.
  • Ensure ongoing communication with the office team providing regular updates through formal daily / weekly meetings of new instructions/price changes and or property changes
  • Monitor all landlord renewal documentation to ensure business is informed of actions required.
  • Monitor rent arrears for allocated properties.
  • Provide the necessary actions regarding Landlord notices and tenant notices.
  • Ensuring voids between tenancies are kept to a minimum.
  • Providing references for past tenants to other landlords and agents.

Hours and Benefits

  • 25 Days Holiday
  • Use of Company Parking Permit
  • Discretionary Companywide Bonus, dependent on reaching set net profit.
  • Monday – Friday 8:30 – 17:30 + 9:30 – 14:00 every other weekend (Subject to rota and flexibility)

Our client, based in Lincoln, is seeking an enthusiastic and outgoing candidate to join their telesales team on a permanent basis.

No cold calling – Immediate Start – No previous experience required.

Responsibilities

As part of a team dealing with both incoming and outgoing telephone calls, you will be responsible for:

  • initial client contact, acting on hot key transfers as well as warm leads from both new and existing clients interested in buying or updating a Will
  • identifying sales opportunities to increase your own commissions while maintaining an ethical approach to client’s needs
  • pre-booking diary appointments for a team of Will & Estate Planning Consultants, with a view to recommending appropriate products and services.

Job Requirements

Ideally you will have a track record in telemarketing or telephone sales, however if you can evidence some educational achievement, have a good knowledge of computers and MS Office, are a confident communicator and are up for a challenge, no prior industry knowledge is required as comprehensive and ongoing product training will be provided.

Benefits

  • An industry competitive basic salary with OTE of £28,000 pa
  • Part time evening hours, 4pm – 8pm Monday to Thursday
  • 28 days annual holiday (inc. Bank Holidays) increasing with length of service
  • Full product training
  • Staff Incentives
  • Company Benefits
  • Free parking
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